All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OIT Planned Maintenance: Network Upgrade Apr 1, 2026 06:00-08:00 EDT

On Wednesday, April 1, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Marcy House: Wriston Quad
Wayland House: Wriston Quad
Posted on Mar 27, 2026 - 09:25 EDT

OIT Planned Maintenance: Network Upgrade Apr 2, 2026 06:00-08:00 EDT

On Thursday, April 2, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Champlin: Pembroke Quad
New Pembroke No. 4
Posted on Mar 27, 2026 - 09:27 EDT
Mar 28, 2026

No incidents reported today.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
OIT Planned Maintenance: Tableau Server
Completed - The scheduled maintenance has been completed.
Mar 26, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:00 EDT
Scheduled - Tableau Server (tableau.brown.edu) will be unavailable, Thursday, March 26, 2026, from 5:00 PM to approximately 9:00 PM for system maintenance.

During this time, users will not be able to log in, connect, or publish to Tableau Server. Additionally, Tableau Server content embedded on Brown websites may be unavailable.
Mar 24, 11:40 EDT
MyApps Service Outage
Resolved - This incident has been resolved.
Mar 26, 13:12 EDT
Identified - OIT is aware of an issue affecting myapps.brown.edu. While we work on a fix, users can continue to access the service via the Microsoft Remote Desktop web client at https://client.wvd.microsoft.com/arm/webclient or the Windows app until this issue is resolved.

For instructions on how to connect to MyApps on Windows, please refer to the OIT help article: https://ithelp.brown.edu/kb/articles/connect-to-myapps-on-windows
Mar 24, 11:03 EDT
Network Outage at Butler Hospital
Resolved - This incident has been resolved.
Mar 26, 09:03 EDT
Investigating - There is a network outage at Butler Hospital, affecting Wired, Wireless, and VoIP networks. OIT is investigating the incident.
Mar 26, 08:25 EDT
Mar 25, 2026
OIT Planned Maintenance: MyAccount
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT
Scheduled - On Wednesday, March 25, 2026, between 6:00 AM and 8:00 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Mar 24, 09:55 EDT
Mar 24, 2026
After-the-Fact Service Alert - Resolved: Qualtrics
Resolved - Qualtrics experienced a temporary outage on March 24, 2026 from 09:50 a.m. to 10:45 a.m. During this time, users were not able to create or view contact lists. This issue is now resolved.
Mar 24, 10:51 EDT
Mar 23, 2026
OIT Planned Maintenance: Emergency Phones (Blue Phones) Upgrade
Completed - The scheduled maintenance has been completed.
Mar 23, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:00 EDT
Scheduled - On Monday, March 23, 2026 between 9:00 AM and 5:00 PM, the Emergency Phones (Blue Phones) will be upgraded. During these upgrades you may hear an audible sound emitted from the phone at the following locations:

Chapin House
Goddard House
Diman House
Buxton House
Marcy House
Wayland House north
Wayland House south
George St. Gate
Andrews Hall
Archibald House Upper Courtyard
UEL
101 Power St.
George/Brown St. Corner
Simmons Quad
Mar 20, 16:22 EDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
After-the-Fact Service Alert - Resolved: Jira
Resolved - Jira experienced a temporary outage on 18, March, 2026 from 7:29 a.m. to 10:03 a.m. During this time, users may have experienced issues in Jira. Users might have experienced automations not triggering for specific actions such as work item creation, updates, and comment additions. This issue is now resolved.
Mar 18, 10:24 EDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026
OIT Planned Maintenance: Hibernate (Starfish)
Completed - The scheduled maintenance has been completed.
Mar 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 EDT
Scheduled - On Monday, March 16, between 8:00 AM and 4:00 PM, Hibernate Service (Starfish - [https://starfish.brown.edu] will be unavailable while maintenance is being performed.
Mar 13, 15:00 EDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026
Workday System Update
Completed - The scheduled maintenance has been completed.
Mar 14, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 16:00 EDT
Scheduled - In preparation for the next update to the Workday system, Workday will be unavailable beginning Friday, March 13, at 4 p.m. Faculty, staff, and students may log back into Workday on Saturday, March 14, at 2 p.m. Please plan accordingly.
Mar 10, 14:38 EDT
Scheduled Maintenance: Banner Upgrade
Completed - The scheduled maintenance has been completed.
Mar 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:00 EDT
Scheduled - Banner will undergo a scheduled upgrade on Saturday, March 14, 2026, from 9:00 am to noon.
During this maintenance window, Banner Admin and Banner Self-Service will be unavailable.
Mar 13, 09:56 EDT
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