Workday Outage

Incident Report for Brown University

Resolved

Workday has restored all services and validated the consistency of all data used by Brown. They have verified that all Brown data was secure throughout this incident.

All users of Workday can now complete any necessary actions such as reporting time, open enrollment, and any other functions.

All automated Workday processes are now running and catching up to the backlog of processes that have been waiting overnight.
Posted Nov 14, 2026 - 12:28 EST

Update

Update as of 10:15pm 2026-11-13: Workday remains unavailable due to a large-scale outage affecting many Workday customers, including Brown. The outage was caused by a configuration error while reconnecting systems during routine maintenance by the vendor. All regular Workday functions such as time reporting, open enrollment, expense reports, hiring activity, and managing time off are not available at this time. We are sending this message to provide guidance on alternative workflows until Workday operations are restored.

- Those who report time directly in Workday should keep records of their time elsewhere to allow time to be entered when Workday is restored.
- Those who report time with time clocks, such as staff in the Department of Public Safety and Emergency Management (DPSEM) and Dining Services, can continue to use the time clock systems to report time. Their time data will synchronize once Workday becomes available again.

Please be advised that all data remains secure. We are confident that the privacy of all information has been maintained. Workday is working to resolve the outage, and the Office of Information Technology (OIT) is actively monitoring the resolution status.

OIT will publish further updates about the Workday outage on this Status Page alert. Please subscribe to get updates delivered directly to you when they are published.
Posted Nov 13, 2026 - 22:17 EST

Identified

Workday is experiencing a vendor outage. Users may not be able to log in to Workday. OIT will update this page as updates become available.
Posted Nov 13, 2026 - 17:43 EST
This incident affected: Administrative and Business (Workday).